Privacy policy

Privacy Policy

This Privacy Policy describes how HerSafe ("we", "us") collects, uses and shares your personal information when you visit or buy from hersafe.shop.

Information we collect

When you place an order we collect your name, email, shipping and billing address, phone number and order details. Payments are processed securely by our payment providers; we never see or store your full card details. When you browse, we automatically collect device and usage information through cookies, such as your browser, IP address and pages viewed.

How we use it

We use your information to process and ship your order, communicate with you about your order, provide customer support, prevent fraud, improve our store and, if you opt in, send you marketing emails. You can unsubscribe from marketing at any time.

Sharing

We share information only with service providers who help us run the store, such as Shopify (our e-commerce platform), payment processors, shipping carriers and fulfilment partners, and where required by law. We do not sell your personal information.

Cookies

We use cookies to keep your cart, remember preferences and understand how the store is used. You can control cookies in your browser settings.

Your rights

Depending on where you live (for example under GDPR or the CCPA), you may have the right to access, correct, delete or port your personal information, or object to its use. To make a request, email hello.hersafe@outlook.com.

Data retention

We keep order information for our records unless and until you ask us to delete it, except where we must keep it for legal, tax or accounting reasons.

Changes

We may update this policy from time to time. The latest version is always on this page.

Contact

Questions? Email us at hello.hersafe@outlook.com.