Shipping policy

Shipping Policy

Free worldwide shipping on every order.

Processing time

Orders are processed within 1–3 business days (Monday–Friday, excluding holidays). You'll receive a confirmation email with your tracking number once your order ships.

Delivery time

Once shipped, orders arrive in 10–12 business days. Delivery times can occasionally be longer during peak seasons or because of customs and carrier delays outside our control.

Tracking

Track your order any time on our Track your order page using the tracking number from your shipping email.

Customs and duties

International orders may be subject to import duties or taxes charged by your country. These are the customer's responsibility.

Wrong address or lost parcels

Please double-check your shipping address at checkout. If your parcel hasn't arrived within 20 business days of shipping, contact us at hello.hersafe@outlook.com and we'll help.